Letter of response to request for flexible working arrangements: Free template

Letter of response to request for flexible working arrangements: Free template

Letter of response to request for flexible working arrangements

A letter of response to a request for flexible working arrangements is a formal way to address an employee’s request for changes to their work schedule or location. This letter outlines the organization’s decision, provides reasoning, and ensures transparency while fostering a respectful and supportive approach.

How to use this letter of response to request for flexible working arrangements

  • Open with acknowledgment: Begin by acknowledging the employee’s request and expressing appreciation for their communication.
  • State the decision: Clearly communicate whether the request has been approved, modified, or declined.
  • Provide reasoning: If the request is modified or declined, explain the rationale behind the decision, referencing organizational policies or operational needs.
  • Outline the details: For approved or modified requests, specify the new working arrangements, including start date, schedule, and any conditions.
  • Highlight expectations: Clarify how the employee’s responsibilities and performance will be managed under the new arrangement.
  • Offer support: Provide resources, such as HR contacts or tools, to assist the employee with the transition.
  • Maintain a professional and respectful tone: Ensure the letter is clear, empathetic, and supportive.
  • Provide contact information: Include details for further discussions or to address questions about the decision.

Benefits of using a letter of response to request for flexible working arrangements

This letter template ensures a structured and professional way to address employee requests while fostering transparency and goodwill. Here’s how it helps:

  • Promotes clarity: Clearly outlining the decision minimizes misunderstandings and confusion.
  • Reflects professionalism: A respectful tone demonstrates the organization’s commitment to fair and open communication.
  • Encourages engagement: Providing thoughtful responses fosters trust and mutual respect.
  • Supports alignment: Clearly defined arrangements ensure the employee and organization are aligned on expectations.
  • Provides documentation: A formal record of the response is valuable for HR and compliance purposes.

Tips for writing an effective letter of response to request for flexible working arrangements

  • Be specific: Clearly describe the decision, including any conditions or changes to the request.
  • Use professional language: Maintain a respectful and empathetic tone to foster understanding.
  • Highlight reasoning: Provide clear and objective reasons for the decision to build trust.
  • Include next steps: Outline what the employee should do next, such as confirming acceptance or discussing adjustments.
  • Keep it concise: Focus on the key points while ensuring the tone is positive and professional.

Frequently asked questions (FAQs)

Q: What details should I include in this letter?

A: Include acknowledgment of the request, the decision, reasoning, any new arrangements, and next steps.

Q: Should I personalize the letter?

A: Yes, addressing the employee directly ensures clarity and demonstrates attentiveness.

Q: Who typically sends this letter?

A: The employee’s manager, supervisor, or an HR representative usually sends this letter.

Q: How formal should this letter be?

A: The tone should be professional yet empathetic, focusing on clarity and respect.

Q: When should this letter be sent?

A: Send the letter promptly after reviewing the request to ensure timely communication.

Q: Can this letter include a trial period for flexible arrangements?

A: Yes, specifying a trial period allows the organization to assess the feasibility of the arrangement.

Q: Is acknowledgment from the recipient required?

A: Yes, requesting acknowledgment ensures the employee understands the decision and next steps.


This article contains general legal information and does not contain legal advice. Cobrief is not a law firm or a substitute for an attorney or law firm. The law is complex and changes often. For legal advice, please ask a lawyer.