Terms of Service

Last updated: February 2, 2026

1.1. Welcome to Cobrief. The website located at www.cobrief.co.uk, together with the application located at platform.cobrief.app (the “Platform”), is owned and operated by Cobrief Limited, a company incorporated in England and Wales with company number 15055749 and registered office at 191 Bawtry Road, Doncaster, England, DN4 7AL (“Cobrief”, “we”, “us”, or “our”). For the purposes of these Terms and Conditions (the “Terms”), Cobrief and you may each be referred to individually as a “Party” and collectively as the “Parties.”

1.2. By accessing or using the Platform, you confirm that you have read, understood, and agree to be bound by these Terms, as well as any other applicable policies, including without limitation Cobrief’s Privacy Policy and any other policies, guidelines, or procedures that Cobrief may introduce or update from time to time at its sole discretion (the “Policies”). Your use of the Platform is subject to these Terms and the Policies, which will continue to apply for as long as you access or use the Platform. You are encouraged to review these Terms together with the applicable Policies.

1.3. If you do not agree to these Terms or any subsequent updates to these Terms, you must immediately cease using the Platform. If you do not agree to these Terms but continue to use the Platform, or if you breach any provision of these Terms, Cobrief reserves the right to suspend, restrict, or terminate your access to the Platform and/or delete your account at its sole discretion.

1.4. Cobrief may amend or update these Terms from time to time at its sole discretion. Any such changes will take effect upon being posted on the Platform. Your continued use of the Platform after such changes have been posted constitutes your acceptance of the updated Terms.

2. REGISTRATION

2.1. You agree to provide accurate, current, and complete information about yourself and, where applicable, your organisation, as requested during registration or at any other time when using the Platform (the “Registration Data”). You agree to maintain and promptly update your Registration Data to ensure that it remains accurate, current, and complete. Cobrief reserves the right to suspend or terminate your access to the Platform if any Registration Data you provide is false, inaccurate, outdated, or incomplete.

2.2. You may register for and use the Platform on behalf of an organisation. By agreeing to these Terms on behalf of an organisation, you represent and warrant that you are duly authorised to act on behalf of that organisation and that you have the full power and authority to bind that organisation to these Terms. In such cases, references to “you” in these Terms include both you as an individual and the organisation you represent.

2.3. You must be at least eighteen (18) years old to register for and use the Platform. By registering for or using the Platform, you represent and warrant that you are at least eighteen (18) years old, are legally capable of entering into binding contracts, and meet all eligibility requirements set out in these Terms. If you do not meet these requirements, you must not register for, access, or use the Platform.

2.4. If you are provided with, or create, a password, user identification code, or any other login credentials as part of the Platform’s security procedures (“Login Credentials”), you must treat such information as strictly confidential and must not disclose it to any third party. You are responsible for maintaining the confidentiality and security of your Login Credentials and for all activities that occur under your account. If you know or suspect that any unauthorised person has gained access to your Login Credentials or account, you must promptly notify Cobrief at info@cobrief.app.

3. PROVISION OF THE PLATFORM

3.1. The Platform is provided on an “as is” and “as available” basis. To the fullest extent permitted by applicable law, Cobrief makes no representations, warranties, or guarantees of any kind, whether express, implied, statutory, or otherwise, including, without limitation, any warranties of merchantability, fitness for a particular purpose, accuracy, reliability, availability, non-infringement, or that the Platform will be uninterrupted, timely, secure, or error-free, or free from viruses or other harmful components. You acknowledge and agree that your use of the Platform is at your sole risk. No information or advice obtained from Cobrief or through the Platform shall create any warranty not expressly stated in these Terms. If you are dissatisfied with the Platform, your sole and exclusive remedy is to stop using the Platform.

3.2. The Platform and any content, information, or outputs generated or made available through the Platform are provided for general informational purposes only and do not constitute legal advice. Use of the Platform does not create a solicitor-client, lawyer-client, or any other professional advisory relationship between you and Cobrief. You acknowledge and agree that you are solely responsible for any decisions, actions, or omissions based on your use of the Platform, and you should seek advice from a qualified legal professional where appropriate.

3.3. The Platform may contain links to third-party websites, services, or resources that are not owned or controlled by Cobrief. Such links are provided for convenience and informational purposes only. Cobrief does not endorse, approve, or assume any responsibility for the content, policies, or practices of any third-party websites or services. Your use of any third-party websites or services is subject to their own terms and conditions and policies, and Cobrief shall not be responsible or liable for any loss or damage arising from your use of them.

3.4. Cobrief reserves the right, at its sole discretion and without liability, to suspend, restrict, or terminate your access to the Platform, in whole or in part, at any time, including where Cobrief reasonably believes or suspects that:
(a) you have breached these Terms or any applicable Policies; or
(b) your account, access, or use of the Platform poses a security risk, contains malicious software, or may adversely affect the Platform, Cobrief, or other users.

3.5. You acknowledge and agree that Cobrief may, from time to time, perform maintenance, updates, or upgrades to the Platform or its underlying infrastructure. During such periods, the Platform may be temporarily unavailable or experience reduced functionality. Cobrief does not guarantee continuous or uninterrupted availability of the Platform and shall not be liable for any loss, damage, or inconvenience arising from any interruption, suspension, or unavailability of the Platform, whether for maintenance or otherwise.

4. RESTRICTIONS

4.1. You shall not, and shall not permit, procure, or assist any third party to:

4.1.1. Copy, reproduce, modify, adapt, translate, arrange, extract, reuse, exploit, recompile, decompile, disassemble, reverse engineer, distribute, create derivative works from, or otherwise attempt to derive the source code, structure, or underlying ideas of the Platform, in whole or in part;

4.1.2. Share, distribute, sell, sublicense, rent, lease, lend, provide access to, or otherwise make the Platform or any content available to any third party, whether for commercial or non-commercial purposes, without Cobrief’s prior written consent;

4.1.3. Upload, transmit, store, or otherwise make available through the Platform any material that:
(a) contains viruses, malware, or other harmful or malicious code;
(b) impersonates any person or entity or misrepresents your affiliation;
(c) is defamatory, unlawful, threatening, abusive, obscene, infringing, harassing, or otherwise objectionable;
(d) interferes with, disrupts, or damages the Platform or its operation; or
(e) restricts or inhibits any other user from using the Platform;

4.1.4. Remove, obscure, or alter any copyright, trademark, or other proprietary notices displayed on the Platform;

4.1.5. Access or use the Platform in any manner intended to circumvent, disable, or interfere with any security features, access controls, or usage limitations;

4.1.6. Use the Platform in violation of any applicable laws, regulations, or third-party rights, including intellectual property and privacy rights;

4.1.7. Use the Platform to develop, benchmark, or create any competing product, service, or technology;

4.1.8. Conduct performance testing, benchmarking, or competitive analysis of the Platform without Cobrief’s prior written consent;

4.1.9. Use the Platform for any unlawful, fraudulent, or harmful purpose; or

4.1.10. Use the Platform except as expressly permitted under these Terms.

4.2. Cobrief reserves the right, at its sole discretion and without liability, to modify, update, suspend, or discontinue the Platform or any part of it at any time.

5. INTELLECTUAL PROPERTY RIGHTS

5.1. Cobrief and its licensors retain all rights, title, and interest in and to the Platform, including all associated intellectual property rights (“Intellectual Property Rights”). Subject to your compliance with these Terms, Cobrief grants you a limited, non-exclusive, revocable, non-transferable, and non-sublicensable licence to access and use the Platform solely for your internal business purposes.

5.2. You represent and warrant that any materials you upload or submit to the Platform do not infringe the Intellectual Property Rights or other rights of any third party. You agree to indemnify and hold harmless Cobrief from any claims, damages, losses, or expenses arising from your breach of this clause.

6. FEES AND PAYMENT

6.1. Access to and use of the Platform may require payment of applicable subscription fees (“Fees”), as set out at www.cobrief.app/pricing, as updated from time to time. All Fees are exclusive of VAT and other applicable taxes.

6.2. You authorise Cobrief to charge your designated payment method (“Authorised Payment Method”) for all Fees due. If payment fails, Cobrief reserves the right to retry billing and suspend or terminate your access until payment is received.

6.3. All payments are non-refundable unless expressly stated otherwise. Payments must be made in GBP (£) without set-off, deduction, or withholding.

6.4. Cobrief reserves the right to modify Fees at any time. Where Fees increase, Cobrief will use reasonable efforts to provide at least thirty (30) days’ notice. If you do not agree to the updated Fees, you may terminate your subscription prior to the next billing cycle.

7. LIMITATION OF LIABILITY

7.1. Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law.

7.2. To the fullest extent permitted by law, Cobrief shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, or business.

7.3. Subject to Clause 7.1, Cobrief’s total aggregate liability shall not exceed the total Fees paid by you to Cobrief in the twelve (12) months preceding the claim.

7.4. Any claim must be brought within twelve (12) months of the event giving rise to the claim.

8. DATA PROTECTION

Both Parties shall comply with applicable data protection laws, including the UK GDPR and Data Protection Act 2018. Cobrief’s handling of personal data is governed by its Privacy Policy.

9. FORCE MAJEURE

Cobrief shall not be liable for failure or delay in performance due to events beyond its reasonable control, including natural disasters, war, terrorism, government action, internet failures, or infrastructure outages (“Force Majeure Event”).

10. FEEDBACK

If you provide feedback, suggestions, or ideas regarding the Platform (“Feedback”), we shall own all such Feedback, and shall be able to use such Feedback without restriction.

11. USAGE DATA

Cobrief may collect and use anonymised and aggregated data relating to your use of the Platform (“Usage Data”) for analytics, product improvement, and business purposes. Cobrief owns all Usage Data.

12. COMMERCIAL REFERENCES

You grant Cobrief a non-exclusive, worldwide, royalty-free licence to use your organisation’s name and logo for marketing and promotional purposes, unless otherwise agreed in writing.

13. NOTICES

Notices shall be sent by email to:

Cobrief: info@cobrief.app
You: the email address associated with your account

Notices shall be deemed received upon delivery.

14. SUBCONTRACTING

Cobrief may subcontract its obligations but remains responsible for performance under these Terms.

15. ASSIGNMENT

15.1. You may not assign or transfer these Terms without Cobrief’s prior written consent.

15.2. Cobrief may assign these Terms in connection with a merger, acquisition, or sale of assets.

16. NO WAIVER

Failure to enforce any provision does not constitute a waiver of that provision or any other provision.

17. NO PARTNERSHIP

Nothing in these Terms creates a partnership, agency, or employment relationship.

18. SEVERABILITY

If any provision is invalid or unenforceable, the remaining provisions shall remain in full force and effect.

19. THIRD PARTY RIGHTS

No third party has any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce these Terms.

20. ENTIRE AGREEMENT

These Terms constitute the entire agreement between the Parties and supersede all prior agreements or understandings.

21. GOVERNING LAW AND JURISDICTION

21.1. These Terms shall be governed by and construed in accordance with the laws of England and Wales.

21.2. The courts of England and Wales shall have exclusive jurisdiction over any disputes arising from these Terms.